Terms of Service

Last updated: July 1, 2026 | Effective: June 19, 2026

1. Who we are

Pepitt ("the Service", "we", "us") is operated by Paul Haardt, SIREN 105832190, business address 48 Avenue Corbeau, 75000 Paris, France, contact [email protected]. Full identification details are in our Mentions légales. By using Pepitt you enter into a legal agreement with us governed by these Terms.

2. Service Description

Pepitt is a mobile app that records audio conversations, transcribes them using third-party speech-to-text providers, and generates structured notes using large language models. The Service is provided via iOS and Android apps distributed through Apple App Store and Google Play.

3. Eligibility

You must be at least 16 years old to use Pepitt (or older where your local law requires a higher age for digital consent). You are responsible for ensuring your use complies with the laws of the jurisdiction where you record.

4. Account & Subscription

Account creation requires a valid email address verified via Firebase Authentication. Pepitt is free to use within monthly limits (Pepitt Lite). We offer three paid plans, billed exclusively through the Apple App Store or Google Play: Pepitt Plus (€8.99/month or €71.88/year), Pepitt Gold (€12.99/month or €107.88/year), and Pepitt Unlimited (€13.99/month or €131.88/year). Each unlocks premium features, with a larger monthly usage allowance at Gold and effectively unlimited personal use at Unlimited, subject to the fair-use policy in Section 5. New accounts receive a 30-day free trial of Unlimited-level features with no payment method required; at the end of the trial the account returns to the free plan unless you choose to subscribe. Subscriptions renew automatically until cancelled; you can cancel any time in your App Store or Google Play subscription settings, effective at the end of the current billing period. We do not store, see, or process your payment card details.

Right of withdrawal (EU consumers). As an EU consumer you normally have 14 days to withdraw from a distance contract. When you subscribe, the Service begins immediately: by subscribing you expressly request immediate access and acknowledge that you lose your 14-day right of withdrawal once the subscription period has begun, to the extent the Service has been supplied. Refunds for store purchases follow Apple's and Google's policies. Nothing here removes any mandatory right you have under French or EU consumer law.

5. Fair use & usage limits

Every Pepitt plan (free, Plus, Gold, and Unlimited) is offered for normal personal use and is subject to a fair-use policy. Paid plans other than Unlimited include a stated monthly usage allowance; Pepitt Unlimited and the free trial are described as "unlimited" because there is no fixed monthly cap on the number of recordings, transcriptions, or notes for ordinary individual use. In all cases, including Unlimited, service is also subject to the protective daily limits and measures described below, which exist solely to keep the Service fast, reliable, and affordable. None of these plans is licensed for unrestricted machine, commercial-scale, automated, resale, or shared-account use.

To keep the Service fast, reliable, and affordable for everyone, we apply a fair-use policy. For accounts with sustained heavy use, or use consistent with automated, scripted, resale, or shared-account activity, we may apply the following measures, none of which refuse service to a paying subscriber:

• Reduced processing priority. We may slow processing for an account (add a short delay before an action) to keep capacity available for everyone. Your requests still complete; they may simply take longer.
• Lower-cost note generation. Notes may be generated using a lower-cost AI model. You still receive your notes; transcription is unaffected.
• Daily volume limits. We set generous daily limits on transcriptions and note generations, well above what individual use reaches. For paid and trial subscribers, reaching a daily limit slows further requests rather than blocking them. On the free plan, the separate limits described in Section 4 apply.
• Single-recording length. Each individual recording or imported file is processed up to a generous per-item length (currently 5 hours), which covers any ordinary session; a single item longer than this falls outside normal personal use and is not processed as one file. "Unlimited" refers to fair, ordinary individual use across your recordings, not to any single file of unbounded length.

These measures are mild by design and never deprive you of the core Service you subscribed to: a paid subscription is never cut off for ordinary use. We do not charge per use and do not throttle ordinary subscribers. The current numeric thresholds reflect our real operating costs, may change over time, and are available on request from [email protected]. Only in cases of clear abuse (for example automated or fraudulent use) may we suspend or terminate an account, under Section 12.

Exceptional-usage safeguard (Pepitt Unlimited). Because Unlimited has no fixed monthly cap, we maintain a single high safeguard against extraordinary usage that is far beyond any ordinary individual pattern and would make the plan structurally unsustainable. If an Unlimited account's recent (rolling 30-day) usage reaches this level, we may temporarily pause new recordings, transcriptions, and note generation for that account until its recent usage ages back below the threshold, typically within the following days, at which point the safeguard lifts automatically. This is the only circumstance in which an Unlimited account may be temporarily prevented from starting new billable actions. Even then, you keep full access to view and export all of your existing recordings, transcriptions, and notes, and no content is deleted. This safeguard is set well above ordinary individual use; its current threshold reflects our real operating costs, may change over time, and is available on request from [email protected].

6. Acceptable Use - Recording Consent

You are solely responsible for obtaining the consent of every participant in any conversation you record. Recording laws vary by country and region (e.g. "one-party consent" vs "all-party consent" jurisdictions). You may not use Pepitt to:

• Record individuals without legally required consent.
• Record minors without their guardian's consent where required.
• Record protected communications (legal, medical) outside permitted contexts.
• Process personal data of third parties in ways that violate applicable data protection law (GDPR, etc.).
• Use the Service for unlawful, harmful, harassing, or fraudulent purposes.

If you record other people, you become a data controller for their personal data under GDPR and are responsible for fulfilling your obligations to them (notice, lawful basis, rights, etc.). You agree to indemnify us against any claim, loss, or liability arising from your recording or processing of other people without the consent or legal basis required where you record.

You also agree not to: (a) access the Service by automated means (bots, scripts, scrapers) except where we expressly permit it; (b) resell, sublicense, or share your account or access with others; (c) circumvent, or attempt to circumvent, usage limits, fair-use measures, or security controls; (d) reverse engineer, decompile, or extract the Service's software, except where this restriction is prohibited by applicable law; or (e) use the Service to build a competing product. We may enforce these restrictions through the measures in Sections 5 and 12.

7. Your Content

You retain ownership of all audio, transcripts, and notes you produce in Pepitt. We do not use your content to train AI models, and we do not sell your content. To provide the Service, you grant us a limited, non-exclusive, royalty-free licence to host, store, transmit, and process your content, solely to deliver the Service to you, including transmission to the subprocessors listed in our Privacy Policy (for example our speech-to-text and AI providers). This licence ends when you delete the content or your account, except for backups retained for the period stated in our Privacy Policy.

8. Service Availability & Changes

We aim for high uptime but do not guarantee uninterrupted access. We may add, change, or discontinue features. Where a change materially reduces a paid feature you rely on, we will give reasonable notice and, where required by law, offer you a pro-rata refund or the right to cancel. We may suspend or terminate accounts that violate these Terms, abuse the Service, or present security risks. Mandatory consumer rights are unaffected.

We may also discontinue Pepitt, in whole or in part, at any time and for any reason. For active paid subscriptions at the time of discontinuation we will give reasonable advance notice and refund the unused, prepaid portion of the current term on a pro-rata basis; beyond that pro-rata refund we have no further liability for discontinuing the Service. You may export your data at any time before the discontinuation date.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, express or implied, to the extent permitted by law. Transcription and note-generation outputs are produced by AI and may contain errors. Do not rely on Pepitt outputs for legal, medical, or other high-stakes decisions without independent verification.

10. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, consequential, special, or punitive damages, or for any loss of data, revenue, or business. Our aggregate liability is capped at the amount you paid us in the 12 months preceding the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded or limited under French or EU consumer-protection law.

11. Force Majeure

We are not liable for any failure or delay in providing the Service caused by events beyond our reasonable control, including network or hosting outages, failures of third-party providers, acts of government, or natural events. This does not affect your mandatory rights under French or EU consumer law, including any right to a refund for a service not supplied.

12. Termination

You may delete your account and all associated data at any time via the in-app settings, our account deletion page, or by emailing support. We may terminate accounts that breach these Terms with reasonable notice (or immediately for serious violations).

13. Governing Law

These Terms are governed by the laws of France, without regard to conflict of law provisions. Disputes are subject to the exclusive jurisdiction of the courts of France, unless mandatory consumer-protection law gives you the right to sue in your country of residence.

14. Changes

We may update these Terms. Material changes will be notified via the app and/or email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

15. Contact

Questions: [email protected]. Data protection requests: see our Privacy Policy.